Activating Your 24/7 AI Chatbot Assistant

How to configure and launch your AI Customer Service assistant for automated customer support.

Quick Navigation

Open 'AI Customer Service' on your dashboard. Toggle 'Enable Automatic Chatbot' and configure your operating hours (24/7 or specific business hours).

Upload product catalogs, pricing sheets, FAQ lists, or SOP documents in PDF or text format. The AI indexes these materials for instant retrieval.

Choose your AI's conversational style: corporate formal, casual friendly, or professional warm, tailored to match your brand identity.

Enable automatic handover: when the AI detects complex complaints or bespoke requests, the chat is immediately routed to a human agent.