Broadcast
How to Send Your First WhatsApp Broadcast Campaign
Guide to creating and launching your first bulk WhatsApp broadcast campaign in Juwalan.
1. Prepare Contact List
Ensure you have an opted-in contact list. You can import contacts from an Excel spreadsheet or pick an existing customer segment from the CRM.
2. Compose Message
Open 'Broadcast' > 'Create Campaign'. Write your copy using {{name}} variables for personalization. The built-in AI Copywriter can generate high-converting variations.
3. Select Contacts & Send
Select target recipient segments, set your interval pacing (smart delay is recommended), and click 'Send Now' or 'Schedule for Later'.